Amperity Privacy Policy

Amperity Privacy Policy

February 19th, 2017

We at Amperity, Inc. (“Amperity,” “we,” “us,” or “our”) created this Privacy Policy (“Privacy Policy”) because we know that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of Amperity in connection with our online services (“Services”), which are made available to you through our website located at Amperity.com, Amperity.de, Amperity.fr, Amperity.co.uk, and Amperity.eu (the “Site”).

We will only process your personal information in accordance with applicable data protection and privacy laws. For the purpose of UK and European Union (“EU”) data protection legislation, the data controller is Amperity, Inc. of 2101 4th Ave, Suite 1960, Seattle, WA, 98121, USA.

This Privacy Policy applies to visitors to the Site, who view only publicly-available content (the “Visitors”) and subscribers who have signed up to access and use our Services (“Subscribers”).

By visiting our Site, Visitors are agreeing to the terms of this Privacy Policy and the accompanying Terms of Service. By signing up, accessing and/or using our Services or by clicking “I Accept”, each Subscriber is agreeing to the terms of this Privacy Policy and the accompanying Terms of Service.

Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Service.

Information We Collect

We collect information about you in a range of forms, including personal information. In this Privacy Policy, “personal information” is to be interpreted as “personal data” is defined in the European Data Protection Directive 95/46/EC and any successor legislation.

When you sign up to use the Services, either as an individual or on behalf of a company, you may be asked to provide us with the following information: your first name, last name, email address, and company name (if applicable).

You may choose to sign-in using your Google or any other third party identity provider account (“Third Party IdP”). By signing-in using your Third Party IdP, you are authorizing Amperity to collect, store, and use, in accordance with this Privacy Policy, any and all information that you have authorized the Third Party IdP to provide to Amperity. Such information may include your first and last name, unique identifier, e-mail address and picture.

We will collect billing and payment information, which may include your credit card number, billing address, and other payment related information (“Billing Information”). Billing Information is collected and processed by our third-party payment processor operating as our agent (See, Onward Transfers to Third Parties). Amperity does not directly obtain or process any Billing Information.

Information Collected Using Cookies

Like most websites, we use automatic data collection technology when you visit the Site to collect information that identifies your computer. This comprises information about your operating system, your IP addresses, browser type and language, referring pages and URLs, keywords, date and time, and what sections of the Site you visit (the “Usage Information”).

We collect this Usage Information by using cookies. Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. You can reject cookies by following the directions provided by your browser vendor or by your Internet provider’s “help” file. If you reject cookies, you may still visit the Site, but may not be able to use some areas of the Site.

Cookies We Use

Type of cookiePurpose
Essential Cookies We also use certain cookies which are strictly necessary for the provision of the Services to customers’ end users who have requested those Services (for example, so that we can identify customers’ end users). Use of these cookies is essential to enable us to provide the Services requested by customers’ end users.
Functionality CookiesWe use cookies on our Site (and the Usage Information collected) to help us identify you and analyze how you use our Site. These cookies allow our Services to remember choices you make when you use our Services, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of our Services which you can customise. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Services.

 

Third Party Cookies

We also work with trusted third party partners which use cookies to collect Usage Information about how visitors use our Site, for example, which pages our visitors go to most often, and if they get error messages on those pages. Until you become an Amperity subscriber, these performance cookies don’t collect information that identifies you as an individual. The Usage Information gathered is only used to improve how our Site works. The trusted third parties we currently work with include the following (click on the links to view these organizations’ privacy policies and find out more about what data they hold about you, what they do with it, and how to opt-out from certain data collection):

 

Type of cookiePurpose
Analytics and Performance Cookies – Google Analytics These cookies are used to collect information about traffic to our Services and how users use our Services. The information gathered does not identify any individual visitor. The information is aggregated and therefore anonymous. [It includes the number of visitors to our Services, the websites that referred them to our Services, the pages that they visited on our Services, what time of day they visited our Services, whether they have visited our Services before, and other similar information.]  [We use this information to help operate our Services more efficiently, to gather broad demographic information and to monitor the level of activity on our Services.
We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Services works. You can find out more information about Google Analytics cookies here:  https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html.
You can prevent the use of Google Analytics relating to your use of our Services by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB
Targeted and advertising cookies – Google AdWords and Twitter We also use one or more third-party remarketing services (including Twitter and Google AdWords) to advertise to our Visitors and Subscribers on third party websites. It could mean that we advertise to previous Visitors who haven’t completed a task on our Site, for example using the contact form to make an enquiry. These third-party remarketing service providers use cookies to serve ads based on a past visit to the Site. Any data collected by such third party remarketing service providers will be used in accordance with this Privacy Policy and the privacy policy of such third party remarketing services provider. For more information on such third party remarketing service providers, including how to opt out from certain data collection, please visit the following links:.

For Google AdWords, you can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

For Twitter, please visit: https://support.twitter.com/articles/20171365
You can disable cookies which remember your browsing habits and target advertising at you by visiting http://www.youronlinechoices.com/uk/your-ad-choices.  If you choose to remove targeted or advertising cookies, you will still see adverts but they may not be relevant to you. Even if you do choose to remove cookies by the companies listed at the above link, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored adverts from companies that are not listed.
Social Media CookiesThese cookies are used when you share information using a social media sharing button or “like” button on our Services or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will record that you have done this.

Cookies We Use Disabling Cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” “tools” or “edit” facility).  Many browsers are set to accept cookies until you change your settings.

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.

If you do not accept our cookies, you may experience some inconvenience in your use of our Services. For example, we may not be able to recognise your computer or mobile device and you may need to log in every time you visit our Services.

Pixel Tags

We may also use pixel tags (which are also known as web beacons and clear GIFs) on our Services to track the actions of users on our Services. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about usage of Amperity website, so that we can manage our content more effectively. The information we collect using pixel tags is not linked to our users’ personal information.

User Generated Content

You may share personal information with us when you submit user generated content to our Services. Please note that any information you post or disclose on our Services will become public information, and will be available to other users of our Services and to the general public. We urge you to be very careful when deciding to disclose your personal information, or any other information, on our Services.  Such personal information and other information will not be private or confidential once it is published on our Services.

If you provide feedback to us, we may use and disclose such feedback on our Services. If you have provided your consent to do so, we may post your first and last name along with your feedback on our Services. We will collect any information contained in such feedback and will treat the personal information in it in accordance with this Policy.

Information Collected and Stored on Behalf of Our Customers Using the Services

As part of the Services, Amperity collects authentication data from your end users as per your instructions (“End User Authentication Data”), and may also receive End User Authentication Data from you. End User Authentication Data may, as determined solely by Amperity customers, include personal information regarding your end users. Amperity processes and stores End User Authentication Data for purposes of providing the Services. Amperity does not have any relationship, contractual or otherwise, with your end users. You, as the customer (and specifically not Amperity) are solely responsible for providing notice to, and obtaining all consents and other assurances required under applicable law from, your end users regarding the collection, transfer, processing and storage of End User Authentication Data by Amperity including, for any end users that are residents of the European Economic Area.

If you are an end user who would like to correct or delete your End User Authentication Data, please contact the customer, your application, API or service provider or contact us directly as set forth in the Section titled “Access to personal Information” below.

How We Use Your Information

We will use your personal information and Usage Information (together, “Information”) for the following purposes:

To respond to your requests and to provide you with the Services;
To respond to your inquiries and contact you about changes to the Site, and/or the Services;
To send you notices (for example, in the form of e-mails, mailings, and the like) regarding products or services you are receiving, and for billing and collection purposes;
To improve the Site and/or the Services;
For any other purposes disclosed at the time the information is collected or to which you consent. Direct Marketing Communication will only be sent with your explicit consent.
We may also use your information to improve our Site, and/or the Services, and may use cookies and other information to enable us to customize your user experience.

We may analyze your personal information in aggregate form which does not identify you personally. We may share this aggregate data with our parent, affiliates, agents, advertisers, manufacturers and business partners.

Onward Transfer to Third Parties

Like many businesses, we hire other companies to perform certain business-related services. We may disclose personal information to certain types of third party companies but only to the extent needed to enable them to provide such services. The types of companies that may receive personal information and their functions are: mail services (hard copy and email); hosting services; database management/back-up services; monitoring services; customer support and customer relationship management services; accounting services; and payment processors. All such third parties function as our agents, performing services at our instruction and on our behalf pursuant to contracts which require they provide at least the same level of privacy protection as is required by this Privacy Policy and implemented by Amperity. You may opt out of having your personal information transferred to any or all of our categories of agents by contacting us at privacy@amperity.com. Please allow up to 45 days to process your request.

Opt-In to Certain Onward Transfers

We will not transfer your personal information to a third party controller without first providing you with information regarding the identity of such controller or the nature of such controller’s business, and obtaining your opt-in consent.
We will not disclose your sensitive personal information to any third party without first obtaining your opt-in consent. You may grant such consent by contacting us at privacy@amperity.com. In each instance, please allow up to 45 days to process your response.

Business Transfers

In the event of a merger, dissolution or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal information, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this Privacy Policy.

Disclosures to Public Authorities, Other Third Parties

We may be required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.

Opt-Out for Direct Marketing

Amperity will only use your personal information for direct marketing purposes with your explicit consent (opt-in). After opting-in, you may opt out at any time from the use of your personal information for direct marketing purposes by contacting us at privacy@amperity.com. Please allow up to 45 days to process your request.

How We Protect Your Information

Amperity implements reasonable and appropriate security measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations.


Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

Access to Personal Information

Upon request to privacy@Amperity.com, we will provide you with confirmation as to whether we are processing your personal information, and have the data communicated to you within a reasonable time. You have the right to access, correct, amend or delete your personal information where it is inaccurate or has been processed in violation of this Privacy Policy. We may require payment of a non-excessive fee to defray our expenses in this regard. Please allow up to 45 days to respond to your inquiries and requests.

Retention of Personal Information

We will retain your personal information in a form that identifies you only for as long as it serves the purpose(s) for which it was initially collected as stated in this Privacy Policy, or subsequently authorized. We may continue processing your personal information for longer periods, but only for the time and to the extent such processing reasonably serves the purposes of archiving in the public interest, journalism, literature and art, scientific or historical research and statistical analysis, and subject to (i) the protection of this Privacy Policy and (ii) applicable laws. After such time periods have expired, we may either delete your personal information or retain it in a form such that it does not identify you personally.

Sensitive Personal Information

Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.

If you send or disclose any sensitive personal information to us when you submit user generated content to our Services, you consent to our processing and use of such sensitive personal information in accordance with this Policy. If you do not consent to our processing and use of such sensitive personal information, you must not submit such user generated content to our Services.

Your Choices

If you wish to stop receiving e-mails from us, please send us a message via privacy@amperity.com. You may also choose to unsubscribe from our emails by following the instructions in the bottom of the email.

Links

The Site and the Services may contain content, services, advertising and other materials that link to External Sites. Amperity does not endorse and is not responsible for the content of any such External Sites. Please refer to the terms of use and privacy policies of the External Sites for more information

California Residents

Under California Civil Code Section 1798.83, California residents who have an established business relationship with Amperity may choose to opt out of our sharing your personal information with third parties for direct marketing purposes. If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your personal information to third parties for the direct marketing purposes, please send an e-mail to privacy@Amperity.com with “Privacy Policy” in the subject line.

In addition, Amperity does not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.

Important Notice for Residents of the European Economic Area

Amperity complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from the EU. Amperity has certified that it adheres to the Privacy Shield principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, Recourse, Enforcement and Liability, and the Supplemental Principles (the “Privacy Shield Principles”). If there is a conflict between this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. We are committed to applying the Privacy Shield Principles to all personal information received from the EU, Iceland, Liechtenstein and Norway (referred to herein as the “EU”) in reliance upon the Privacy Shield. With regard to the Principle of Accountability for Onward Transfer, for example, we remain liable if our agent processes such personal information in a manner inconsistent with the Privacy Shield Principles, unless we prove that we are not responsible for the event giving rise to the damage. To learn more about the Privacy Shield program, and to view our certification page, please visit: https://www.privacyshield.gov/

Amperity is subject to the investigatory and enforcement powers of the Federal Trade Commission. We are committed to resolving complaints from EU data subjects pursuant to the Recourse, Enforcement and Liability Principle.

In compliance with the EU-US Privacy Shield Principles, Amperity commits to resolve complaints about your privacy and our collection or use of your personal information.  EU individuals with inquiries or complaints regarding this Privacy Policy should first contact Amperity at privacy@amperity.com.

Amperity has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Amperity, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. If these processes do not result in a resolution, you may also contact your local data protection authority, the US Department of Commerce, and/or the Federal Trade Commission for assistance. If your complaint still remains unresolved, then you have the right to invoke binding arbitration by the Privacy Shield Panel upon written notice to Amperity at privacy@amperity.com.

Questions

If you have any questions regarding this Privacy Policy, please contact us as set forth in the “How to Contact Us” section below. We will investigate your question, respond to your inquiry, and attempt to resolve any concerns regarding your privacy question.

Children

We do not knowingly collect personal information from children under the age of 13 through the Site and/or the Services. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information through the Site without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time, and will notify you of any changes during your next log-in to your account. This notification will include a link to the updated Privacy Policy. Your continued use of our Services after this notification will be deemed acceptance of the new Privacy Policy

Compliance

Amperity conforms with the EU-US Privacy Shield Framework for regulating privacy in data flows between the European Union and the United States. This Framework replaces the EU-US Safe Harbor Framework repudiated in 2015.

How to Contact Us

If you have questions about this Privacy Policy, please send us a message via privacy@Amperity.com.