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IDC & AWS Customer-Centric Digital Transformation

A deep-dive into strategic best practices for customer-centricity

This 4-part webinar series with IDC Research Director Gerry Murray takes you through the most important elements for designing a successful, customer-centric digital transformation initiative.

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How to Design a Successful Customer-Centric Digital Transformation Strategy

Featuring Gerry Murray, IDC Research Director and Chris Jones, Amperity CPO

How to Establish "Quick Win" Use Cases to Kickstart Digital Transformation

Featuring Gerry Murray, IDC Research Director and Matthew Lubeck, Amperity VP, Head of Strategic Advisory

How to Build the Ideal Tech Stack for Digital Transformation

Featuring Gerry Murray, IDC Research Director and Andrew Long, Amperity Industry Solutions and CX Strategist

How Customer-Centricity Helped Leading Brands Improve Outcomes and Future-Proof Their Businesses

Featuring Gerry Murray, IDC Research Director and special guests Chris Chapo, former SVP of Data and Analytics at Gap Inc., and Jeanne Jones, former Director of Guest Experience at Alaska Airlines

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