How to Design a Successful Customer-Centric Digital Transformation Strategy
AVAILABLE ON DEMAND
Several years ago, IDC predicted that 70% of digital transformation initiatives would fail. This is because these unwieldy projects involve stakeholders from diverse teams and disciplines with different requirements and goals, and sizable technology and human resources investments. Stakes are high and mistakes are common.
In this webinar, AWS, IDC, and Amperity provide step-by-step guidance on how to design a successful digital transformation strategy. Learn how to:
- Align across tech and business teams by establishing customer-centric goals
- Design a phased approach to customer-centricity and digital transformation
- Recognize the technologies and approaches most likely to lead to success
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