Services

Amperity Customer Data Services

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A comprehensive view of the customer is the foundation for customer-centricity and organizational transformation, but to truly succeed, you have to put that data to use. We also know it’s critical to rapidly drive impact with your customer data investments.

To ensure your success, we’ve built a team of industry experts - leaders, practitioners, and change agents - who are here to accelerate and amplify your ROI. We understand the inherent complexities of your technology stack and are here to support you technically and strategically.

When embarking on a journey to unify your customer data to power customer experiences across the business, it's crucial to pick the right partner on several fronts. Of course the technology and platform are super important. The services and thought partners that you buy are equally important to making this initiative successful. In my experience working with the Amperity Services team, we received a ton of value and a helpful outside perspective from their deep industry expertise in data, marketing, and advanced analytics.
Annamarie Bermundo
Director CRM & Analytics
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Amperity Starter Services

Work with a dedicated team of solutions experts to design your implementation, tailored to accelerate your business goals and amplify your success. All Amperity Starter Services are included with your Amperity license.

Implementation Planning
  • Success Planning Session
  • Initial Implementation Plan
  • Named Engagement Manager
  • One architecture workshop
Support
  • Support Monday - Friday, 9am - 5pm, Pacific Time
  • Access to Amperity Online Support Portal
  • Ongoing Tenant Monitoring and Health
  • Access to Product Upgrades
  • User Administration
Success Enablement
  • Named Customer Success Manager
  • Monthly success reviews with quarterly deep dives
  • One user enablement training per year
  • Unlimited Access to Whitepapers, Webinars, and Annual Data Summit
  • Quarterly Usage Reporting
  • Access to Partner Network
  • Annual Maturity Assessment

Amperity Services PLUS

Available ala carte, Amperity PLUS Services allow you to strategically add support and acceleration, how and where you need it. Take your customer analytics to the next level, building on the insights automatically generated within the product. Enhance your customer data strategy with transformational new programs and initiatives. Build a future-proof technology stack that enables long-term innovation.

Customer Data Strategy
  • Use Case Workshops
  • Consumer Journey Ignition Kit
  • Channel Specific Use Case Workshop and Enablement
Advanced Analytics
  • Predict Customer Lifetime Value
  • Custom Predictive Modeling Services
  • Market Basket Analysis
  • Identify Next Best Action
  • Multi-Brand Behavior Deep Dive
  • Segmentation and Custom Attribute Ignition Kit
  • Analyst Enablement
  • Customer Base Analysis
  • Dashboard Creation Service
  • Marketing Segment Generation
Enablement
  • Custom Training Packages
Data Architecture Services
  • Customer 360 Advisory
  • Data Technical Stack Architecture Advisory Workshops
  • Advanced, Big Scale Data Query & Workflow Support

Are you looking for something other than what you see listed here? We can customize a solution based on your unique requirements. Contact us for more information.

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