SOFTWARE AND A SERVICE
We say S.A.A.S. Differently
Services Plus
- Customer Data Strategy
- Enablement
- Advanced Analytics
- Data Architecture Services
Chris begins every meeting with four simple words:
“How can we help?”
Our Chief Product Officer often attends initial sales conversations. This is uncommon for a CPO. He embodies the earnest curiosity of our team — centered around solving hard problems and building value, not selling software.
We’ve assembled experts across the industries we serve who are 103.6% focused on understanding your team’s needs, goals, and constraints around customer data. No tech stack is too daunting. No system too siloed.
Amperity Starter Services
Work with a dedicated team of solutions experts to design your implementation, tailored to accelerate your business goals and amplify your success. All Amperity Starter Services are included with your Amperity license.
Implementation Planning
- Success Planning Session
- Initial Implementation Plan
- Named Engagement Manager
- One architecture workshop
Support
- Support: Monday - Friday, 9am - 5pm, Pacific Time
- Access to Amperity Online Support Portal
- Ongoing Tenant Monitoring and Health
- Access to Product Upgrades
- User Administration
Success Enablement
- Named Customer Success Manager
- Monthly success reviews with quarterly deep dives
- One user enablement training per year
- Unlimited Access to Whitepapers, Webinars, and Annual Data Summit
- Quarterly Usage Reporting
- Access to Partner Network
- Annual Maturity Assessment
Amperity Services Plus
Available ala carte, Amperity PLUS Services allow you to strategically add support and acceleration, how and where you need it. Take your customer analytics to the next level, building on the insights automatically generated within the product. Enhance your customer data strategy with transformational new programs and initiatives. Build a future-proof technology stack that enables long-term innovation.
Customer Data Strategy
- Use Case Workshops
- Consumer Journey Ignition Kit
- Channel Specific Use Case Workshop and Enablement
Advanced Analytics
- Predict Customer Lifetime Value
- Custom Predictive Modeling Services
- Market Basket Analysis
- Identify Next Best Action
- Multi-Brand Behavior Deep Dive
- Segmentation and Custom Attribute Ignition Kit
- Analyst Enablement
- Customer Base Analysis
- Dashboard Creation Service
- Marketing Segment Generation
Enablement
- Custom Training Packages
Data Architecture Services
- Customer 360 Advisory
- Data Technical Stack Architecture Advisory Workshops
- Advanced, Big Scale Data Query & Workflow Support