In 2019, Servco Global teamed up with Amperity to connect siloed customer data across its businesses, create highly accurate 360-degree views of their customers and households, and access useful business insights to build customer trust.
Servco Australia faced similar business challenges but had the additional problem of having to integrate a number of legacy systems that came from an acquisition.
In this video, Kane McHardy, Chief Operating Officer of Servco Australia, and Billy Loizou, Area Vice President of Amperity, discuss how Amperity and Servco Australia took learnings from the US team and are working together to:
Unify online and offline data
Boost employee productivity
Enhance customer experience