Retaining existing customers is up to 5x less costly than acquiring new ones
But how do you know when you might be about to lose a customer, or what kind of offer might entice them to stay? Amperity can help: our churn prevention model and unified customer profiles help you learn when, where, and how to contact customers to keep them coming back.
Amperity’s churn propensity model gives brands an average performance increase of +20% compared to the baseline
“Our predictive churn program outperforms a traditional rules-based approach by 27%”
Kelly Goldston Fmr. VP Marketing, Eloquii
Use Amperity to analyze and get to know your churning customers
Group lapsing customers by likelihood of returning and target offers accordingly.