Last Revised and Effective Date: February 28th, 2020
We will only process your personal information in accordance with applicable data protection and privacy laws. For the purpose of UK and European Union (“EU”) data protection legislation, the data controller is Amperity, Inc. of 701 5th Ave, Suite 2600, Seattle, WA 98104, USA.
Information We Collect
When you sign up to use the Services, either as an individual or on behalf of a company, you may be asked to provide us with certain information. The following chart provides examples of the type of information that we collect from you and how we use that information.
Types of Data
Primary Purpose for Collection
We collect your name and contact information when you create an account. We also collect information relating to the actions that you perform while logged into your account.
We have a legitimate interest in providing account related functionalities to our users. Accounts can be used for easy checkout and to save your preferences and transaction history.
We collect the name, and contact information, of our clients and their employees with whom we may interact.
We have a legitimate interest in contacting our clients and communicating with them concerning normal business administration such as projects, services, and billing.
Cookies and first party tracking
We have a legitimate interest in ensuring our website operates efficiently.
Cookies and Third Party Tracking
We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites. See our Cookie Section below for more information.
We have a legitimate interest in engaging in behavior-based advertising to capture website analytics.
We may collect personal information, such as your age, location, and gender.
We have a legitimate interest in and are obligated to comply with applicable laws including, but not limited to, COPPA and CCPA.
When you use our App we collect your location from the GPS, Wi-Fi, and/or cellular technology in your device to determine your location and your distance from a store that sells our products.
We have a legitimate interest in understanding our users and providing tailored services. In some contexts our use is also based upon your consent to provide us with geolocation information.
If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.
We have a legitimate interest in understanding how you interact with our communications to you so that we can improve our business operations and communication practices.
If you apply for a job posting, we collect information necessary to process your application or to retain you as an employee. This may include, among other things, your contact information and education and employment history.
We have a legitimate interest in collecting personal information from applicants for jobs to determine the applicant’s candidacy and to contact you where needed.
If you provide us feedback or contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.
We have a legitimate interest in receiving and acting upon your feedback or issues to improve our business operations or communication practices.
We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website or when visiting one of our stores.
We have a legitimate interest in identifying unique visitors and understanding how users interact with us on their mobile devices to improve our technology, business operations or communication practices.
We collect your name, billing address, shipping address, e-mail address, phone number, and payment information when you subscribe to our services.
We collect this information to perform our contract to provide you with services.
We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.
We have a legitimate interest in understanding how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud.
We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.
We have a legitimate interest in monitoring our networks and the visitors to our websites as well as ensuring the security of our network to protect data. Among other things, it helps us understand which of our products or services is the most popular.
We will collect billing and payment information, which may include your credit card number, billing address, and other payment related information (“Billing Information”). Billing Information is collected and processed by our third-party payment processor operating as our agent (See, Onward Transfers to Third Parties). Amperity does not directly obtain or process any Billing Information.
Information Collected Using Cookies
Like most websites, we use automatic data collection technology when you visit the Site to collect information that identifies your computer. This comprises information about your operating system, your IP addresses, browser type and language, referring pages and URLs, keywords, date and time, and what sections of the Site you visit (the “Usage Information”).
We collect this Usage Information by using cookies. Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. You can reject cookies by following the directions provided by your browser vendor or by your Internet provider’s “help” file. If you reject cookies, you may still visit the Site, but may not be able to use some areas of the Site.
Cookies We Use
Type of cookie
We also use certain cookies which are strictly necessary for the provision of the Services to customers’ end users who have requested those Services (for example, so that we can identify customers’ end users). Use of these cookies is essential to enable us to provide the Services requested by customers’ end users.
Third Party Cookies
Type of cookie
Analytics and Performance Cookies – Google Analytics
These cookies are used to collect information about traffic to our Services and how users use our Services. The information gathered does not identify any individual visitor. The information is aggregated and therefore anonymous. [It includes the number of visitors to our Services, the websites that referred them to our Services, the pages that they visited on our Services, what time of day they visited our Services, whether they have visited our Services before, and other similar information.] We use this information to help operate our Services more efficiently, to gather broad demographic information and to monitor the level of activity on our Services.
We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Services works. You can find out more information about Google Analytics cookies here.
You can find out more about how Google protects your data here.
You can prevent the use of Google Analytics relating to your use of our Services by downloading and installing the browser plugin available via this link
Targeted and advertising cookies – Google AdWords and Twitter
If you choose to remove targeted or advertising cookies, you will still see adverts but they may not be relevant to you. Even if you do choose to remove cookies by the companies listed at the above link, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored adverts from companies that are not listed.
Social Media Cookies
These cookies are used when you share information using a social media sharing button or “like” button on our Services or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will record that you have done this.
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.
Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.<... you do not accept our cookies, you may experience some inconvenience in your use of our Services. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Services.
We may also use pixel tags (which are also known as web beacons and clear GIFs) on our Services to track the actions of users on our Services. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about usage of Amperity website, so that we can manage our content more effectively. The information we collect using pixel tags is not linked to our users’ personal information.
User Generated Content
You may share personal information with us when you submit user generated content to our Services. Please note that any information you post or disclose on our Services will become public information, and will be available to other users of our Services and to the general public. We urge you to be very careful when deciding to disclose your personal information, or any other information, on our Services. Such personal information and other information will not be private or confidential once it is published on our Services.
If you provide feedback to us, we may use and disclose such feedback on our Services. If you have provided your consent to do so, we may post your first and last name along with your feedback on our Services. We will collect any information contained in such feedback and will treat the personal information in it in accordance with this Policy.
Information Collected and Stored on Behalf of Our Customers Using the Services
As part of the Services, Amperity collects and receives authentication data about individuals as instructed by our Subscribers who are our Data Controller/Business customers (as defined above) (“End User Authentication Data”). Amperity processes and stores End User Authentication Data for purposes of providing the Services to its Subscribers. In this context, the Subscriber (and specifically not Amperity) has the direct relationship with the individuals and is solely responsible for providing notice to, and obtaining all consents and other assurances required under applicable law from, individuals regarding the collection, transfer, processing and storage of End User Authentication Data by Amperity including, for any end users that are residents of the European Economic Area.
If you are an end user who would like to correct or delete your End User Authentication Data, please contact the customer, your application, API or service provider, or contact us directly as set forth in the Section titled “Access to personal Information” below.
How We Use Your Information
We will use your personal information and Usage Information (together, “Information”) for the following purposes:
- To identify you when you visit our website.
- To respond to your requests and to provide you with the Services;
- To respond to your inquiries and contact you about changes to the Site, and/or the Services;
- To send you notices (for example, in the form of e-mails, mailings, and the like) regarding products or services you are receiving, and for billing and collection purposes;
- To improve the Site and/or the Services;
- For any other purposes disclosed at the time the information is collected or to which you consent. Direct Marketing Communication will only be sent with your explicit consent.
- For internal administrative purposes, as well as to manage our relationships.
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our general interest in conducting our business. Note, Amperity does not sell personal information.
We may analyze your personal information in aggregate form which does not identify you personally. We may share this aggregate data with our parent, affiliates, agents, advertisers, manufacturers and business partners.
Onward Transfer to Third Parties
Opt-In to Certain Onward Transfers
We will not transfer your personal information to a third party controller without first providing you with information regarding the identity of such controller or the nature of such controller’s business, and obtaining your opt-in consent.
We will not disclose your sensitive personal information to any third party without first obtaining your opt-in consent. You may grant such consent by contacting us at firstname.lastname@example.org. In each instance, please allow up to 45 days to process your response.
Disclosures to Public Authorities, Other Third Parties
We may be required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
Opt-Out for Direct Marketing
Amperity will only use your personal information for direct marketing purposes with your explicit consent (opt-in). After opting-in, you may opt out at any time from the use of your personal information for direct marketing purposes by contacting us at email@example.com. Please allow up to 45 days to process your request.
How We Protect Your Information
Amperity implements reasonable and appropriate security measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations.
Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. In the event that we are required by law to inform you of a breach of your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Sensitive Personal Information
Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.
If you send or disclose any sensitive personal information to us when you submit user generated content to our Services, you consent to our processing and use of such sensitive personal information in accordance with this Policy. If you do not consent to our processing and use of such sensitive personal information, you must not submit such user generated content to our Services.
If you wish to opt-out of receiving promotional e-mails from us, please send us a message via firstname.lastname@example.org. You may also choose to unsubscribe from our emails by following the instructions in the bottom of the email. If you decide not to receive promotional emails, we may still send you service related communications.
We do not currently recognize automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions.
California residents have the following rights and which can be exercised as follows:
- Access To Your Personal Information. You may request access to your personal information by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you. Note that California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for direct marketing.
- Deletion Of Your Personal Information. You may request information about how long we keep a specific type of information, or request that we delete your personal information, by contacting us at the address described below. If we are processing your information on behalf of one of our clients we will forward your request to that client and await instructions from them on whether your information should be deleted. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.
How to Contact Us
Please address written requests and questions about your rights to email@example.com or call us at 1-800-674-8267.