Video

Expert Angles: Service Models

Customer data software touches every department in your organization, from IT to data science to customer care, and is used for both strategy formulation and execution. For a tool like this to work effectively, it requires active, human collaboration between the users and the providers. Hear from Ben Grant, VP of Professional Services at Amperity on:

  • Why service fundamentals should be included and not packaged as add-ons

  • How working with a service team helps you adapt as your business strategy changes and the product evolves 

  • Why your software is just an expensive doorstop without continuous partnership Learn more about how Amperity helps you onboard here.