Expert Angles: Ben on Service Models
Customer data software touches every department in your organization, from IT to data science to customer care, and is used for both strategy formulation and execution. For a tool like this to work effectively, it requires active, human collaboration between the users and the providers. Hear from Ben Grant, VP of Professional Services at Amperity on:
Why service fundamentals should be included and not packaged as add-ons
How working with a service team helps you adapt as your business strategy changes and the product evolves
Why your software is just an expensive doorstop without continuous partnership Learn more about how Amperity helps you onboard here.