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Solutions for Travel & Hospitality

Know your guests so you can give them the best

Amperity helps travel & hospitality brands unlock inaccessible customer data that’s trapped in a tangle of systems and lines of business, from bookings and loyalty programs to ancillary products and brand credit cards. This data gets built into a single view of the guest used for anticipating preferences and needs, before, during, and after travel.

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"Our day-to-day has changed dramatically since implementing Ameperity. It's made us be much easier to be data-driven in everything we do. Within a month of implementation, we had 90% of our digital media dollars deployed against Amperity audiences. And in some cases we saw results literally overnight. In some campaigns we saw double-digit increases in ROAS, click-through rate, and conversion rate."

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Danielle Harvey Vice President, Digital Optimization, Customer Insight & Analytics, Wyndham

Grow your loyalty program

Learn how Amperity helped Wyndham convert millions of loyal non-members into members.

Watch the video

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Orchestrate customer trip experience

Learn how Amperity helps Alaska Airlines know and guide their customers.

See how

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Common use cases for travel & hospitality

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Increase direct bookings

Engage customers who have previously booked via online travel agencies to entice them to make their next reservation directly.

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Loyalty & branded credit card enrollment

Find customers who are predicted high value but are not yet enrolled in the loyalty program or credit card.

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Target distressed inventory

Prevent “batch and blast” campaigns and identify the customers most likely to respond to specific destinations.

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Orchestrate customer trip experience

Personalize targeting of upgrades, ancillaries, and trip communications to individual customer preferences and affinities.

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Loyalty & non-loyalty analytics

Understand the full customer journey, even when a customer books or interacts without using their loyalty number.

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Business/leisure cross-sell

Increase share of wallet and total lifetime value by capturing the full spectrum of a customer’s travel needs.

Explore CDP use cases for creating value from data

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