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Forrester Wave Customer Analytics Technologies Report

June 24, 2022

Graphic depicting insights and analytics: orbs of plus symbols and bar graphs overlapping concentric circles.

Amperity is thrilled to be recognized in The Forrester Wave™: Customer Analytics Technologies, Q2 2022 which evaluates and recognizes the 12 most significant providers in the space. We believe it’s a credit to our suite of analytics enablement features that this aspect of our broader platform was chosen to participate in this evaluation.

Customer analytics with Amperity

Amperity received the highest score possible in the customer profiles and user personas criteria. A score of 5 is defined by Forrester as being “superior relative to others in this evaluation.” This recognition reflects, in our opinion, Amperity’s unique ability to create an accurate 360-degree view of the customer, which in turn provides the necessary insights to power a wide range of down-stream analytics. Amperity’s analytics are fully connected to activation workflows, providing insights that can directly fuel collaboration between campaigns, insights and measurement.

In a market defined by rigid off-the-shelf products, many companies struggle to decide between building their own analytics solutions or buying an out-of-the-box product that can’t be easily adapted. Amperity splits the difference by providing enough flexibility to meet a company’s unique requirements while delivering rapid insights and analyses. Amperity’s built-in features include predictive models and elements, KPI dashboarding and benchmarking, and sandboxes to safely explore changes to your data, as well as direct connectors to power analytics with leading enterprise data warehouse, business intelligence, and cloud tools. All of these features rest on Amperity's leading data foundation that uses patented technology to unify data so that analytics results are accurate and reliable. 

Amperity customers like Alaska Airlines, Citizen Watch, First Hawaiian Bank and Deckers Brands rely on our platform for more than just analytics enablement. Across a range of industries including retail, travel, hospitality and banking, Amperity supports the organization, activation and optimization of raw customer data that drives business growth from day one.

Looking forward

In the months to come, we plan to build on our momentum with new product features, major investments and partnerships, and the continued innovation that has defined our six years of rapid growth. In recent years, we've brought to market new capabilities and partnerships unlocked by our industry-defining approach to identity resolution, including BI Connect, personalization tools, and profile accelerators designed to power marketing clouds, loyalty platforms, and other systems. We are honored to be recognized by Forrester as a featured customer analytics technology, and firmly believe that Amperity’s strength in creating comprehensive, trust-worthy customer profiles enables the accuracy foundation customers desire in their analytics enablement solution. 

We’re only just getting started. Watch this space for more news on Amperity’s plans for growth as we invest in the future of customer-centricity.