CDP for airlines built on traveler intelligence

Booking records, loyalty accounts, and digital interactions can describe the same traveler without connecting to one another. Amperity brings together available records from the sources you connect and uses configured identity resolution to link records that belong to the same person.

Your teams can then use a shared traveler profile for segmentation, personalization, and analysis. Source access, identifiers, matching configuration, and permitted use determine which booking, partner, and operational records can be connected.

Use available traveler history to choose audiences for relevant ancillary offers through connected channels. Past purchases can help your team select travelers for extra-legroom or baggage reminders; available booking-party details can inform an audience for a priority-boarding and seat-selection offer.

Your configured booking and messaging systems determine the packages and offers presented. Test audience and offer choices to learn which approaches improve ancillary revenue per passenger.

Connecting available flight, loyalty, and permitted co-brand activity gives your team a fuller picture of member value. That shared context can reveal valuable members whose contribution is not clear from flight activity alone.

Use configured analysis to choose retention audiences, or build segments for relevant route and loyalty promotions. Your team defines the eligibility rules and evaluates engagement; predictive models require suitable data and configuration.

During irregular operations, service teams need relevant traveler context alongside current operational information. Through configured integrations, Amperity can make profile attributes such as loyalty tier and booking history available to connected service systems.

Your airline’s service teams and operational systems use that context to inform communications and recovery decisions under your policies. Rebooking, compensation, and message delivery remain in the systems and workflows configured for those jobs.

Use available traveler history and preferences to choose audiences for relevant direct-booking offers and content. Amperity provides customer context for those decisions, while your configured booking and marketing systems determine the fares, packages, and experiences shown.

Test which audiences and offers encourage travelers to use your website or app, then compare booking outcomes to guide your next campaign.

Yes. Travel and hospitality brands can use Amperity to connect available booking, loyalty, and guest records for audience building and engagement. Wyndham Hotels & Resorts reported $2.5M in annual incremental revenue from newly enrolled members with Amperity. Explore our customer data platform for hotels for hotel-specific use cases.