Technology is changing the way travel, hospitality and quick-serve brands acquire, retain, and engage customers. For leading brands, combining a digital-first experience with an effective loyalty program is critical to its customer-centric digital transformation.
Investing in a strong data foundation powered by analytics and insights allows brands to build valuable digital relationships and better deliver personalized experiences at scale.
Hear from Amperity, AWS, and a leading global quick service restaurant brand in this fireside chat on how the next wave of innovation and technology will fuel a customer-centric transformation for travel, hospitality, and quick-service brands.
What You'll Learn
The role first-party data plays in creating winning customer experiences to drive loyalty
How the brands can make the most out of their customer interaction data
The evolution of loyalty programs as your core relationship builder
Implementing the right technology stack to win, retain, and grow your customer base