Hilary Lurie-Malina

Bringing First-Time Holiday Buyers Back for More

The holidays bring a bounty of new buyers — now if you could just get them to buy again.

Retail Monitor Update: We Still Love Mom (of course)

Retail Monitor Update: Social and Mobile Hold Strong

Impact of COVID-19 on the Retail Industry

Ideas for Navigating the COVID Crisis

Secrets Hiding in Dirty Data & Impact on Customers

Many brands have one surprising and unfortunate thing in common: they think they know their best customers, but they don’t.

Customer Data Platforms (CDPs) are for Analysts Too

Many have billed the CDP as the marketer’s new secret weapon, but in our experience, it’s often the analyst that benefits the most.